Your sister Samantha disappeared while investigating an old crime at the Lexington Hotel. The X sends you after her into a building where the past is still dangerous. It is an effective reason to enter a place that otherwise looks worth avoiding: someone you care about has already gone in, and finding her means understanding what happened there years earlier.

The attraction is straightforward for readers who like a family rescue tied to an old haunting. It also gives the player a concrete question beyond simply escaping. The publisher connects the present disappearance to a historical crime, so the investigation has two times to bring together. That is a promising framework for a hidden-object adventure, provided the play itself holds up.

Here the Steam customer evidence changes the recommendation substantially. Several comments examined for this overview report overlapping or repeatedly looping audio, sometimes alongside lag. One player says restarting helped only briefly; another completed the game despite turning the sound off. Other responses praise the atmosphere and puzzles while still mentioning technical trouble. These are reports from Steam users, not faults reproduced by us, and they do not establish that Big Fish's version behaves identically.

Nevertheless, repeated descriptions of a similar problem deserve more space than a generic sentence about checking system requirements. Before buying, run the available trial on your intended computer and pay attention to sound and responsiveness, not just whether the opening loads. If you are purchasing a different edition or from another store, examine the current support information for that version. Attractive screenshots cannot answer this question.

The Collector's Edition has replayable mini-games and searches, collectibles, morphing objects, a timed secret-room challenge and another hotel investigation, according to Steam. Those extras are meaningful only once the main adventure runs acceptably. We would not recommend buying the larger package first and hoping the audio problem is irrelevant.

The X belongs on a cautious shortlist rather than an automatic recommendation. The missing sister and old crime give it a clear narrative reason to exist, and customers do find things to admire in its presentation. But the practical risk has enough specific support to affect the buying decision. If a tested version runs well for you, then judge the story and extras. If it does not, another haunted-hotel mystery is a better use of the evening than struggling through broken sound for the sake of finishing a collection.

Editorial overview based on the Big Fish listing, Steam product description and individual Steam customer reviews, checked September 26, 2026. This is a researched buying guide, not a report of our own playthrough. Store descriptions may share publisher copy; customer comments are individual reports. Review evidence: player account 1, player account 2, player account 3, player account 4.